The AI Employee Agent steps in when your business can’t pick up the phone, ensuring callers aren’t left hanging. It gathers essential information, answers routine questions, and can even book appointments. This way, you don’t lose potential leads just because nobody was available to answer the call.

We tailor the agent’s dialogue and data-capture process to each business’s unique needs. For instance, we can ask industry-specific questions, detect certain keywords relevant to your services, and store custom data fields (e.g., “Preferred Communication Style” or “Purchase Barriers”) to help you follow up effectively. If you want the AI to pitch your loyalty program or offer special promotions, we’ll integrate that, too.

Absolutely! Our AI can integrate with your Interactive Voice Response system. If you already have a multi-option call menu, we can seamlessly slot in the AI to handle specific options—like “Press 2 to speak with our virtual representative”—or handle after-hours calls automatically. If you don't have it now, we can build one for you and even have different agents handle different options.

Yes. If you want to send automated text messages or emails after a call, the AI can trigger those actions. For instance, if someone calls to ask for more info, the agent can capture their phone number or email and send relevant details instantly. This is especially useful for appointment reminders, confirmations, or post-call follow-ups.

Our agent can integrate directly with your calendar or scheduling software (like Calendly or Google Calendar). When a caller wants to schedule an appointment, the AI will offer available time slots and book one on the spot, ensuring both you and the client get instant confirmation.

The system can be programmed to collect a range of data points relevant to your sales and marketing strategy. Here are a few examples:

- Preferred Communication Style (text, email, phone call)
-Appointment Preferences (best days/times to meet)
-Purchase/Booking Barriers (“What’s holding you back?”)
-Urgency or Intent Strength (“How soon do you need this?”)
-How They Found the Business (Google, referral, social media, etc.)
-Budget Range or pricing considerations

We’ll work with you to decide which fields matter most, so the AI only asks questions that are relevant to your business.

It depends on how you train it. We can script the AI to handle frequently asked questions or common objections, and it can escalate complex issues to a human if necessary. For instance, if your industry deals with sensitive health or legal info, you can define which questions or topics are off-limits for the AI.

Once the call is done, the AI automatically updates your CRM or lead management system. The data is logged in real time, so you’ll see who called, what they asked about, and any key details they provided. You can also receive email or SMS notifications with a summary of each call if you prefer.

Definitely. We use advanced text-to-speech technology to ensure conversations sound friendly and human-like. Plus, the AI can personalize its responses using any data on hand (like the caller’s name, previous interactions, or relevant purchase history if you have it). Is it perfect? no, but the alternative is that the lead go to your competition.

We offer continuous support and can update the AI’s conversation flow at any time. If you decide you want to add new questions, integrate new marketing tools, or expand the AI’s functionality, we’ll work with you to make it happen quickly.