Privacy Policy
Effective Date: 2/22/25
Welcome to Growth Booster CRM, a service offered by Mertix Promotions LLC (“we,” “us,” or “our”). This Privacy Policy is intended to inform you—no matter how briefly or tediously you choose to read it—about the types of information we collect, how we use it, how it may be shared, and the measures we take to safeguard it. While this document is lengthy and detailed, we believe transparency is the cornerstone of trust. If you find yourself overwhelmed by the details, rest assured that your privacy remains our priority.
1. Overview and Scope
This Privacy Policy applies to all users of our CRM platform, which is designed to assist small business owners in managing customer relationships and marketing efforts. By accessing or using Growth Booster CRM, you consent to the practices described herein. Should you disagree with any part of this policy, please refrain from using our service.
2. Information We Collect
In order to provide, maintain, and improve our service, we collect various types of information, which we detail below:
2.1 Personal Identification Information
Names: Your first and last names as provided during registration or subsequent interactions.Email Addresses: For account creation, notifications, and marketing communications.Phone Numbers: For account verification and customer support.Birthday: Occasionally collected for promotional or verification purposes.
2.2 Business Information
Business Name and Address: Used to tailor our services to the unique needs of your enterprise.
2.3 Technical and Usage Data
IP Addresses: Automatically recorded to help diagnose problems with our server, administer our website, and gather broad demographic information.Cookies and Similar Technologies: We may employ cookies and tracking technologies to improve user experience and collect data on how our service is used. While we describe these practices in further detail in Section 8, know that these are standard industry measures.
3. How We Use Your Information
We leverage the collected data to serve you in various capacities, including but not limited to:
Provision and Enhancement of Service:To operate and improve our CRM platform, ensuring it meets your business needs while remaining secure and reliable.Marketing and Promotional Activities:We use your contact information to inform you about our offerings, updates, and promotions aimed at small business owners. Our intent is to convert prospects into satisfied, long-term customers.Customer Support and Service Optimization:Data is used to respond to inquiries, troubleshoot issues, and enhance the overall customer experience.Analytical Purposes:To study usage patterns, diagnose technical issues, and guide our product development and marketing strategies.
4. Payment Processing
All payment transactions conducted in relation to Growth Booster CRM are processed exclusively by Stripe. We do not collect, store, or process any payment details on our CRM platform. For a comprehensive understanding of how your payment information is managed, please review Stripe’s Privacy Policy. By proceeding with any transaction, you acknowledge and accept the practices of our payment processor.
5. Data Retention and Storage
Your personal data is stored on servers provided and managed by our hosting partner. While we endeavor to maintain reasonable security measures and data retention protocols, the ultimate responsibility for these technical safeguards lies with the hosting environment. We retain your information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Detailed retention schedules and practices may be provided upon request.
6. Data Sharing and Disclosure
Your information is not for sale, nor is it casually shared with third parties. Disclosure may occur only under the following circumstances:
Service Providers:We may share data with trusted third-party vendors who provide services such as hosting, data analysis, and customer support. These parties are contractually obligated to protect your data and use it solely for purposes consistent with this Privacy Policy.Legal Compliance and Protection:We may disclose your information when legally compelled, in response to valid legal processes, or to protect our rights, property, or safety. This includes disclosures required by law enforcement or as a result of legal proceedings.Business Transfers:In the event of a merger, acquisition, or any form of sale of assets, your data may be transferred as part of the transaction. In such cases, we will take reasonable measures to ensure your information continues to be protected in accordance with this policy.
7. Data Security
We implement and maintain industry-standard security practices to protect your information. Although no method of electronic storage or transmission is completely secure, we strive to minimize risk through robust security measures, regular audits, and continual improvements. However, please be aware that complete security cannot be guaranteed.
8. Cookies and Tracking Technologies
Like many websites, Growth Booster CRM uses cookies and similar tracking technologies to collect and store certain information. This includes:
Session Cookies: Used to track your use of our service during a single visit.Persistent Cookies: These may remain on your device to help us recognize you during subsequent visits.Tracking Pixels: Employed in marketing emails and other communications to gauge user engagement.
You have the option to disable cookies through your browser settings; however, this may impact your experience with our service.
9. Third-Party Services
From time to time, we may incorporate third-party services to enhance your experience. These services might have their own privacy policies and data handling practices, which we encourage you to review. Our Privacy Policy does not cover these third-party practices, and we are not responsible for the privacy practices of such entities.
10. User Rights and Choices
We respect your rights regarding your personal data. You have the right to:
Access and review your personal data.Request corrections or updates to your information.Request the deletion of your data from our records.
To exercise these rights or for any inquiries related to your personal data, please contact us at [email protected]. We will review and respond to your request in accordance with applicable law.
11. International Considerations
As our service is primarily targeted at users within the United States, this Privacy Policy is governed by U.S. law. However, should you access our service from outside the United States, please be aware that your data may be transferred to, stored, and processed in the United States where data protection laws may differ from those in your country of residence.
12. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe that we have inadvertently collected such information, please contact us immediately so that we can take appropriate steps to remove the data from our records.
13. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website, with the “Effective Date” revised accordingly. Your continued use of our service after any such modifications constitutes your acceptance of the updated policy. We recommend that you review this document periodically to stay informed about how we are protecting your information.
14. Contact Information
If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please do not hesitate to contact us using the following details:
Mertix Promotions LLC
1497 Main St., Ste 236
Dunedin, FL 34698
Email: